General Queries

Frequently Asked Questions

Where is Organic Oasis based?
We are proudly based in Pakistan and deliver our natural, chemical-free skincare products nationwide.
How long does delivery take?
Orders are usually delivered within 3–5 working days across Pakistan. Remote areas may take slightly longer.
Do you offer free shipping?
Yes, we offer free delivery on orders above PKR 5000. For smaller orders, standard delivery charges apply.
Can I return or exchange a product?
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery and we’ll be happy to assist you.
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